7 Best Magento Order Management Tools for 2023

As the online marketplace expands, businesses are seeking solutions that can streamline their operations, enhance customer satisfaction, and boost their bottom line.

Magento offers a suite of powerful tools that can transform the way you manage your online business. From inventory management to seamless order processing, Magento’s tools are designed to handle the complexities of running an online store, especially when dealing with thousands of orders daily.

But why stop at good when you can have the best? Sometimes, the standard tools just don’t cut it. That’s when third-party Magento order management tools come into play, enhancing user experience, saving time and money, and ultimately driving your sales upward.

In this article, we’ll explore the 7 Best Magento Order Management Tools, answering common questions and providing you with the information you need to leverage these tools to their fullest potential.

What is a Magento Order Management Tool?

A Magento Order Management Tool is a software system that efficiently tracks orders, inventory, and sales. It acts as a centralized system that stores and manages all your order-related data. These tools are a great help for online stores as they streamline operations, reduce costs, and provide a seamless customer experience. They provide real-time insights into business processes and help identify and eliminate bottlenecks.

Why is Choosing the Right Magento Order Management System Important?

Choosing the right Magento Order Management software can have a significant impact on your business efficiency and customer satisfaction.

Efficiency and Customer Satisfaction

A well-chosen tool can automate many of the tedious tasks associated with order management, freeing up your time to focus on other aspects of your business. Moreover, by ensuring accurate and timely order fulfillment, these tools can significantly enhance customer satisfaction.

Inventory Management and Sales Tracking

Magento Order Management Tools also play a crucial role in inventory management. They help you keep track of your stock levels, preventing overstocking or understocking situations. Additionally, they provide valuable insights into your sales trends, helping you make data-driven decisions for your business.

Business Growth

By optimizing your order management process, these tools can help you scale your business with control. They allow you to quickly add new sales channels, integrate with third-party solutions, and adapt to changing market trends.

What Features Should You Look for in a Magento Order Management Tool?

Choosing the right Magento Order Management Tool for your business is a critical decision. But what features should you be looking for? Let’s break it down.

Distributed Order Management

One of the key features of a Magento Order Management Tool is distributed order management. This feature determines the most efficient methods and channels for fulfilling an order. It helps in routing orders to the most suitable fulfillment center, thereby enhancing the online shopping experience for customers and increasing processing speed.

Order Fulfillment

A good Magento Order Management Tool should be able to automate order processing, making it more efficient and cost-saving. It should support both single and multi-address orders, as well as buy-online-pick-up-in-store (BOPIS) options.

Click and Collect, and Dropship Features

Features like Click and Collect and Dropship allows customers to shop in a way that suits them best, thereby improving the customer experience.

Inventory Management

Effective inventory management is vital for any eCommerce business. The right tool should provide real-time visibility into your inventory levels, helping you avoid overstocking or understocking situations.

Sales Channel Management

With the rise of omnichannel retail, managing multiple sales channels has become a necessity. A Magento order management tool should allow you to manage sales, customer service, inventory, and orders across all your sales channels from a single dashboard.

Customer Data Management

Understanding your customers is key to business success. Look for a tool that provides access to valuable customer data, helping you make data-driven decisions and tailor your offerings to meet customer expectations.

Cloud-Based Capabilities

Cloud-based capabilities offer scalability and flexibility, allowing your business to grow without worrying about infrastructure limitations. Plus, they ensure that your data is accessible anytime, anywhere.

Growth Support

Choose a tool that can grow with your business. It should be scalable and adaptable, allowing you to quickly add new sales channels, integrate with third-party solutions, and keep up with changing market trends.

Review of the 7 Best Magento Order Management Tools

1. NetSuite for Magento

NetSuite for Magento, developed by Netable, is a connector that synchronizes NetSuite data with your Magento 2 website. It’s suitable for both B2B and B2C sites and ensures timely order fulfillment, accurate product availability, and real-time visibility of order statuses. This tool is designed to improve your business efficiency and productivity by eliminating data discrepancies and inconsistencies.

Key Features

• Product Sync: NetSuite for Magento can sync simple product types with optimized queries that can sync up to 25,000 product data in just 10 minutes. It also supports multi-store and can map product attributes with NetSuite data.
• Pricing Sync: This feature allows you to sync various pricing policies, including tier price and customer group pricing. It also supports real-time price fetch and multi-store.
• Inventory Sync: NetSuite for Magento supports multiple inventories and multi-store. It also offers real-time inventory fetch.
• Customer Sync: This feature allows two-way sync of customers, including complete customer data such as billing and shipping address. It can also assign customers to different groups based on parameters defined in NetSuite.
• Order Sync: This feature allows real-time sync of orders with no delay. It can create a customer in NetSuite on the fly when a new customer places a guest order in Magento. It also allows you to change order status in NetSuite.

Limitations

While NetSuite for Magento offers a comprehensive suite of features, some of them require customization to work with your specific NetSuite system. This includes syncing configurable and grouped products, category sync, multi-store support, real-time price fetch, multiple inventory support, and syncing credit limits for different customer groups.

Pricing

To use NetSuite for Magento, you will need your own NetSuite account credentials. This will have to be set up externally by your individual NetSuite provider.

Additional fees for the NetSuite service may apply, in addition to licensing and support costs from your NetSuite provider. For more detailed pricing information, you can visit the company contact form here.

2. Mageplaza’s Order Management Suite

Mageplaza’s Order Management Suite for Magento 2 is a comprehensive solution designed to streamline and enhance the management and processing of orders. It’s a tool that aims to boost order processing convenience and speed, thereby enhancing customer satisfaction and maximizing profits.

Key Features

• Mass Order Actions: This feature allows you to take action on multiple orders simultaneously, reducing administrative workload and saving time.
• Delete Orders: You can permanently delete any order from your order grid, either individually or in bulk.
• Customize Order Number: With the Ultimate version of Mageplaza Order Management, you can modify the order number format by changing its pattern on the backend.
• View All Order History: Merchants can view the details of all orders placed by a customer, including the order status, payment method, and shipping information.
• Export Orders in Various Formats: This feature allows merchants to export orders in various formats, such as CSV, Excel, and XML.
• Better Order Management with Extra Important Order Information Columns: This extension allows you to show a number of important order-related data in the order grid, including billing, shipping, and product details.
• Add Unlimited Columns to Order Grid: You can add a number of necessary columns, such as Priority, Notes, and Shipping Methods, depending on specific purposes.
• Offer an Easy and Hassle-Free Return and Exchange System: With this tool, you can provide a “Return and Exchange center” right in your store.
• Hide Unnecessary Orders for a Neat Order Grid: This feature allows you to archive orders by specific conditions: Order Status, Customer Group, Store View, Shipping Countries, and Order Total.

Limitations

While Mageplaza’s Order Management Suite offers a wide range of features, some of them may require additional customization to fit your specific business needs. Also, the Ultimate version, which offers more advanced features, comes at a higher cost.

Pricing

Mageplaza’s Order Management pricing starts at $357 for the first year. For detailed pricing information, you can visit the Mageplaza website.

3. Magento Order Fulfillment By Magestore

Magento Order Fulfillment by Magestore is a powerful tool designed to streamline your order management process. It’s built to help businesses reduce the time spent on management tasks through its order-processing automation feature. This extension promises to increase the processing speed by 4x, offering a range of useful tools to enhance your Magento store’s efficiency.

Key Features

Magento Order Fulfillment by Magestore comes with a host of features designed to simplify and speed up your order fulfillment process:

1. Simplified Order Fulfillment Workflow: The extension is designed to streamline your order fulfillment process, making it easier to manage and process orders.
2. Item Tracking with Barcode: This feature allows you to easily track items using barcodes, ensuring accurate and efficient order fulfillment.
3. Click-and-Collect Option: This feature provides customers with the flexibility to place an order online and pick it up in-store, enhancing the customer shopping experience.
4. Quick Process for Dropship Orders: The extension enables quick processing for dropship orders, reducing the time and effort required to fulfill these orders.
5. Dashboard with Multiple Charts: The Magento Order Management module provides six types of charts in one dashboard, including orders by status, orders by day, orders by carriers, verified orders by day, picked requests by day, and packed requests by day. This allows for a quick overview of your business performance at any time.

Limitations

While the Magento Order Fulfillment by Magestore offers a comprehensive overview of your business health, it might not provide detailed insights into individual orders or specific aspects of your operations.

Also, the tool’s effectiveness largely depends on the quality and accuracy of the data inputted into it. Additionally, the solution may require a learning curve for users who are not familiar with Magento or order management systems.

Pricing

For detailed pricing information, you can visit the Magestore website. The cost may vary depending on the specific features you need for your business.

4. Magento 2 Checkout Custom Field By BSS Commerce

The Magento 2 Checkout Custom Field extension by BSS Commerce is a powerful tool designed to enhance the checkout process of your Magento store. It allows the addition of custom fields to the checkout page, collecting essential information for order fulfillment. This tool is designed to increase customer satisfaction, improve brand reputation, smoothen the checkout process, and collect more customer data.

Key Features

• Add More Fields: This extension allows you to add as many fields as you want to the checkout pages, providing a platform for quick customer surveys and insights.
• Support Various Input Types: The extension supports seven input types, including Text Field, Text Area, Date & Time, Yes/No, Checkbox, Radio Button, and Dropdown.
• Segment Customers: You can determine which customer groups will see the checkout custom field, allowing for a personalized checkout experience.
• Display Custom Fields in PDFs and Emails: The extension allows you to display a custom checkout field on PDF documents and emails, ensuring consistent content across all channels.
• Add Attributes to Any Checkout Steps: You can add new fields to any checkout steps, including Shipping Address, Shipping Method, and Review & Payments.
• Manage Checkout Custom Field: The extension provides an overview of all the new custom fields in one grid, and you can add fields to the order grid of Magento 2 for easy viewing and filtering.

Limitations

While the Magento 2 Checkout Custom Field extension offers a range of features, it may not be compatible with all checkout modules. Therefore, ensuring compatibility with your existing checkout process is important before implementation.

Pricing

The Magento 2 Checkout Custom Field extension is available for a one-time payment of $119. This includes free 1-year support, free lifetime updates, and a 30-day money-back guarantee.

5. Order Management Suite By Amasty

The Order Management Suite by Amasty is a powerful tool designed to streamline your entire order management process. It’s built to reduce unnecessary workload and accelerate the growth of your business by providing more control over the ordering process. This suite is a comprehensive solution that allows you to collect additional order-related information, manage order actions in bulk, and structure your database to optimize your Magento order management system.

Key Features

• Custom Order Attributes: This feature allows you to collect additional order-related information that can be crucial for order fulfillment and customer satisfaction.
• Personalized Ordering Flow: You can customize the ordering process to suit your business needs, making it more efficient and user-friendly.
• Mass Actions: This feature allows you to apply actions to multiple orders at once, saving you time and effort.
• Order Cancellation: It allows your customers to cancel their orders, enhancing the customer experience.
• Extended Order Grid: This feature provides a comprehensive view of all your orders, making it easier to manage and track them.

Limitations

While the Order Management Suite by Amasty is a robust tool, it may not be suitable for all businesses. Also, it might require some technical knowledge to utilize all its features fully.

Pricing

The Order Management Suite by Amasty is priced at $139 for the Open Source edition and $439 for the Magento Enterprise edition.

6. Weltpixel Magento 2 Order Tracking and SMS Notification

The Weltpixel Magento 2 Order Tracking and SMS Notification extension is a comprehensive tool designed to enhance the post-purchase experience for customers. It offers a seamless and branded tracking experience, proactive shipment emails, SMS tracking notifications, and a host of other features. This extension is powered by WeSupply, a third-party service, and requires the creation of a WeSupply account.

Key Features

• Proactive Shipment Emails and SMS Notifications
• The extension sends proactive shipment emails and SMS notifications to customers, keeping them informed about their order status. This feature reduces the need for customers to reach out to customer support, thereby saving time and resources.
• Branded Tracking Experience
• The extension provides a branded tracking experience, allowing businesses to maintain their brand identity throughout the customer’s post-purchase journey. It offers 100% CSS access to the tracking page, enabling businesses to customize the page according to their brand guidelines.
• Seamless E-commerce Shipment Tracking
• The extension offers seamless e-commerce shipment tracking without links to third-party shipping services. It supports over 100 carriers worldwide, including major ones like UPS, USPS, FedEx, and DHL.
• SMS Subscription Box
• The extension includes an SMS subscription box on the View Order Page, allowing customers to subscribe to or unsubscribe from SMS notifications at their convenience.
• Integrated SMS Service
• The extension comes with an integrated SMS service via Twilio, one of the world’s best SMS Gateway Services. This feature ensures reliable and timely delivery of SMS notifications to customers.
• Google Analytics Integration
• The extension integrates with Google Analytics, enabling businesses to track revenue and analyze the effectiveness of their order-tracking system.

Limitations

While the extension offers a host of features, it requires the creation of a WeSupply account, which may not be ideal for all businesses. Additionally, the extension is compatible with specific Magento versions (2.0.X. – 2.3.x), which may limit its applicability for some users.

Pricing

The Weltpixel Magento 2 Order Tracking and SMS Notification extension offers a free plan, making it accessible for businesses of all sizes. For more detailed pricing information, users are directed to the Pricing Page on the WeSupply website.

7. Mageworx’s Order Management For Magento 2

Mageworx’s Order Management for Magento 2 is a comprehensive solution designed to simplify and streamline your order management process. This extension is a game-changer for businesses, offering the ability to edit any order details without having to cancel it. It also provides a clean and well-arranged sales and orders grid by allowing you to delete orders and all related documentation completely.

Key Features

• Edit Orders Without Canceling: This feature bypasses the default Magento limitation, allowing you to modify any order details without having to cancel it. You can change account information, general section, billing and shipping data, products, shipping, and handling data, and payment information.
• Magento 2 Delete Orders: Keep your sales and orders grid clean by deleting orders and all related documentation completely.
• Extended Sales-Orders Grid: This feature provides a detailed order overview in your Order Management System. You can add or hide the required columns for order tracking and accessing any information of interest as required.
• Mass Order Actions: Manage orders en masse! Complete or delete orders directly from the grid, issue order invoices in bulk, resend shipment emails, and more.
• Staff Access Levels: This feature allows you to manage your staff permissions to access order editing within the Magento 2 admin panel. You can specify who can delete orders or edit specific data.
• Data Synchronization: This feature allows you to import data from external sources and webhooks, enhancing the customer experience.
• Email Notifications: Enhance the customer experience with email notifications.
• Final Total Preview: Control how edits affect the final price with a final total preview.

Limitations

While Mageworx’s Order Management For Magento 2 offers a robust set of features, it may not be suitable for all businesses. Some users have requested additional functionality, such as the ability to set order status to different modes. Also, while the extension supports Magento 2 MSI functionality, businesses using other systems may face compatibility issues.

Pricing

The Mageworx’s Order Management For Magento 2 extension is priced at $199. This includes lifetime access to the source code, 1 year of free updates and support, and a 60-day money-back guarantee. There are no subscription fees, making it a cost-effective solution for businesses looking to enhance their Magento order management system.

Bottom Line

Magento order management tools offer a range of features that can help streamline your business operations, improve customer satisfaction, and drive business growth. However, choosing the right tool requires careful consideration of your business needs and the features offered by the tool.

Remember, the best tool for your business is one that aligns with your specific needs and goals. So, take the time to evaluate different tools, consider their features, pricing, and reviews, and choose a tool that is the best fit for your business. With the right tool, you can take your Magento store to new heights of success.

FAQs